WATI vs Interakt vs AiSensy: how to choose, and what to check first

What we compared, and why

1. 01

   What a month actually costs

   Every provider charges two things: a platform plan and the WhatsApp messages themselves, which are priced by Meta per message and vary by message type (marketing, utility, authentication) and country. The plan price on a pricing page is only part of the bill. Model your own mix of marketing and utility messages before comparing.

2. 02

   How templates get approved

   Messages sent outside a customer's reply window must use templates that Meta approves. Meta does the approving, not the provider, but providers differ in how much help they give with categories and wording. Getting the category right (utility versus marketing) matters more than which provider submits it.

3. 03

   What happens if you leave

   Can you export contacts, conversation history and approved templates yourself? Is the WhatsApp number and the Meta Business account in your name? Which of your tools connect natively and which need a bridge such as Zapier? These questions decide whether you can switch providers later without starting again.

WATI vs Interakt vs AiSensy, side by side

How we help you choose

1. 01

   Start from your tools and volume

   The right provider depends on what you already run (Shopify, a CRM, a helpdesk), how many messages you send, the mix of marketing and utility messages, and how many people answer chats. We look at those first and only then compare providers.

2. 02

   Keep the provider replaceable

   When we build automation on WhatsApp, the routing rules, the CRM sync and the reporting sit above the provider. If pricing or features change, you can move to another provider or to Meta's Cloud API without rebuilding the rest.

3. 03

   No referral fees

   We take no referral fee or revenue share from any WhatsApp provider. You pay the provider for messaging and pay us for the work we do, so the recommendation is whichever fits your business.

Questions buyers ask about WhatsApp providers

• Which provider is cheapest?

  It depends on your mix of messages more than on the plan price. Meta's per-message charges are the same underlying cost for everyone, and providers add their plan fee and, in some cases, a margin on messages. Take your expected monthly marketing and utility message counts and price them on each provider's current pricing page.
• Can you build on the provider we already use?

  Yes. We work with WATI, Interakt, AiSensy, Gallabox, DoubleTick and Meta's Cloud API directly. If your current provider works, we keep it and build the automation, CRM sync and reporting on top. We suggest moving only when the provider itself is the problem.
• Does the provider affect whether messages are delivered?

  Much less than how you collect consent and what you send. Meta limits how many people a business can message outside the reply window each day, and raises that limit as the account sends good-quality messages. Clean opt-ins and the right template categories matter more than the provider.
• When should we use none of these three?

  If you only send a small number of utility messages, such as order updates or one-time passwords, Meta's Cloud API directly or an SMS provider may cost less than a platform plan. Some regulated businesses also need a provider with specific compliance features, which we would discuss in the Consultation.
• Do you take a referral fee from any provider?

  No. You pay the provider directly for messaging and pay us for the build. We have no reason to prefer one provider over another.
• What if we pick the wrong provider?

  Switching is easier when your number and Meta account are in your name, your contacts and templates are exported, and the automation sits outside the provider. If those are in place, moving is mostly a matter of re-pointing the messaging connection.