Lead follow-up system for Indian real estate: every portal lead worked, every site visit nudged

How the real-estate Growth Engine deploys

1. 01

   Wire every lead source into one inbox

   99acres + MagicBricks + Housing.com webhooks, Meta Lead Ads, click-to-WhatsApp ads, walk-in QR codes, channel-partner referral forms, broker-app feeds, hoarding QR codes, and website enquiry forms. All normalised into one CRM record per buyer, tagged by acquisition source, and deduplicated across portals so a single buyer enquiring on three sources becomes one lead with three source-IDs preserved.

2. 02

   AI qualifies in under 60 seconds

   Three questions (budget band, configuration preference, possession-timeline urgency), RERA-compliant project disclosure auto-attached with timestamp and recipient-ID logging, brochure delivered as a PDF. Hot leads are pinged to the right RM in real time via WhatsApp + push notification; warm leads enter a 7-day site-visit nurture; cold leads enter a 21-day soft-touch nurture before re-qualification.

3. 03

   Multi-touch site-visit + booking cadence

   Booking confirmation with location pin, day-before reminder with RM intro, post-visit thank-you with next-step CTA, booking-amount nudge with payment-link, legal-document handover sequence. All on WhatsApp + SMS fallback, all logged to your CRM in a structured audit trail for RERA compliance. Cadence is configurable per project; we ship a tested default sequence and tune it during the first month.

4. 04

   Per-project + per-partner dashboards

   Which project is leaking leads at which funnel stage, which RM is fastest to first-reply, which channel partner is profitable on ROAS net of commission. Daily-refreshed dashboards, partner-shareable views with permission scoping, exportable as CSV or PDF for your monthly board pack and quarterly partner-payout cycle.

• Pre-launch interest capture + priority list

  Click-to-WhatsApp ads feed an AI qualifier that grades interest depth; verified buyers land on a priority list for soft-launch invites, EOI collection, and unit-allocation. Pre-launch interest is the warmest a property lead ever gets, so this list is worth building before the hoardings go up.

  Read the WhatsApp lead automation playbook
• Site-visit automation + reminders

  Booking confirmation with Google Maps location pin, day-before reminder with weather + parking note, RM intro card, post-visit thank-you with next-step CTA. All auto-sequenced and configurable per project.

  See the real-estate developers vertical hub
• Channel-partner routing + commission tracking

  External broker leads tagged with partner ID at capture (UTM, QR, unique number per partner); commission and attribution flow automatically into the dashboard with per-partner payout-ready exports.

  Read the AI lead qualification agent playbook
• Booking-amount + legal-document nudges

  Post-visit, the AI nudges for booking-amount confirmation via WhatsApp + payment-link (Razorpay/Cashfree/PayU), and hands off to your legal and sales team the moment a lead opens the payment-link or confirms intent.

  See the missed lead cost calculator
• RERA-compliant disclosure flow

  Mandatory RERA project disclosures auto-delivered with the brochure as a structured PDF; recipient ID, timestamp, and delivery confirmation logged for state-RERA audit. Supports Maharashtra, Karnataka, Tamil Nadu, Delhi NCR.

  Read the CRM vs WhatsApp vs email comparison
• Per-project funnel + RM leaderboard

  Which project is leaking leads at which stage, which RM is fastest to first-reply, which acquisition source has the best ROAS net of commission. Daily-refreshed, week-over-week trended, exportable for your monthly board pack.

  Read the D2C WhatsApp automation agency playbook

Real-estate lead follow-up: your questions answered

• Is WhatsApp marketing RERA-compliant for developers and brokers?

  RERA regulates real-estate advertisements (project approval, mandatory disclosures, project-status reporting). It does not regulate lead-management infrastructure itself. The Growth Engine uses Meta-approved utility and transactional templates for booking confirmations, site-visit reminders, and RERA disclosure delivery. Marketing templates are triggered only on inbound enquiries (no cold broadcasts to scraped lists). Every disclosure is timestamped and recipient-ID-logged for RERA audit. The full compliance memo is reviewed by your firm's legal head before go-live, and we maintain a RERA-state-by-state appendix for projects across Maharashtra, Karnataka, Tamil Nadu, and Delhi NCR.
• Does this integrate with Sell.do, Tranquil, LeadSquared, Zoho, or HubSpot?

  Yes, all five, plus Salesforce and Bitrix24 for larger group-company deployments. Sell.do, Tranquil, and LeadSquared are the three most common Indian real-estate CRMs we ship against; HubSpot and Zoho cover developers who run a unified group-company CRM across hospitality, retail, and real estate. The Growth Engine sits in front of your CRM, not behind it. Your sales team continues working in whatever interface they're trained on. The per-CRM webhook adapters are part of our standard build, not a custom scope.
• How does channel-partner commission tracking work end-to-end?

  External broker leads are tagged with a partner ID at the moment of capture: UTM parameter on the broker's ad, QR code on the broker's offline collateral, or a unique WhatsApp number per partner. Every downstream action (site visit booked, site visit completed, booking-amount paid, registration triggered, agreement signed) is attributed back to that partner ID. The dashboard surfaces commission liability in real time, exportable as a partner-payout CSV for your monthly accounts cycle, and the attribution model scales to as many partners and projects as you run.
• What about the booking-amount confirmation and post-visit flow?

  Post site-visit, the AI nudges the lead for booking-amount confirmation over WhatsApp at the cadence you specify (typical: same-day thank-you, +1 day soft-ask, +3 day hard-ask with payment link). The moment a payment-link is opened or the lead confirms intent, the lead is handed to your legal and sales team with a structured handoff message containing the project, configuration, budget, and conversation transcript. We integrate with Razorpay, Cashfree, PayU, and Easebuzz for the payment-link side. Your finance team picks the gateway, we wire it in.
• How do we get our existing 99acres + MagicBricks + Housing.com leads into the system?

  All three portals push leads via webhook or email-to-CRM. We ingest both routes and reconcile duplicates across portals (a lead enquiring on both 99acres and MagicBricks gets merged into one CRM record with both source IDs preserved). Leads are tagged by portal at capture so you see per-portal cost, conversion, and ROAS in the dashboard. We also handle Meta Lead Ads webhooks, Google Form integrations, and Squareyards/PropTiger feeds for any custom acquisition source you run.
• Does the AI qualifier replace our relationship managers?

  No. It buys them time and protects them from burnout. The AI handles the first 60 seconds (three qualification questions, RERA disclosure delivery, brochure attachment) and routes to the right RM by project, configuration, and budget band, so RMs stop burning hours on cold leads and spend them on actual closings. The human conversation still wins the booking. It is the same rule we hold our own systems to: AI does the triage, a human makes every judgement call. The AI is a triage layer, not a replacement layer.
• How quickly do we see ROI on the build cost?

  The build ships in 14 days, so the system starts working your portal leads within the first month. The Growth Engine commercial structure is sized so payback is the explicit milestone of the engagement: we set an ROI checkpoint into the scope and review it together against your own CRM numbers, not a projection. How fast payback arrives depends on your ad spend, deal values, and deal-cycle length, which is exactly what the 20-minute audit models before you commit.